1. Purchasing a product with a warranty provides peace of mind. If the product doesn’t perform as expected during its lifespan and you've purchased our Lifetime Warranty / Order Insurance, the warranty may cover a replacement of the item, excluding the shipping fee.

   • Please note that misuse, wear & tear, and product discontinuation will void the warranty.

   • “Lifetime” refers to the duration the product is still being produced.

   • The warranty can be canceled at any time without prior notice to the customer.

2. To use your Lifetime Warranty / Order Insurance:
   • Take a photo or short video of the item.
   • Go to our Contact Form page to submit a request and choose Lifetime Warranty as the category.
   • Attach the photo or video.
3. If a replacement has been approved, we will update you within 48 hours. 

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.